Upon my arrival of my prepaid reservation, guaranteed and late arrival was not found, the staff did not speak engilsh and were not so helpful at all. I get a room, carpet and some parts of the room looked worn, air smelling like smoke and aircon not working. Stains all over the bathroom, really terrible. I request change to another room (a clean and tidy room), it took 45 mins to get another room for me. The new room was tidy anyway. I wasn't so comfortable with the rooms but the location is great, staffs were helpful to assist you get a taxi if you speak Chinese with them.
Upon my arrival of my prepaid reservation, guaranteed and late arrival was not found, the staff did not speak engilsh and were not so helpful at all. I get a room, carpet and some parts of the room looked worn, air smelling like smoke and aircon not working. Stains all over the bathroom, really terrible. I request change to another room (a clean and tidy room), it took 45 mins to get another room for me. The new room was tidy anyway. I wasn't so comfortable with the rooms but the location is great, staffs were helpful to assist you get a taxi if you speak Chinese with them.
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