They couldn't find our booking when we arrived. Then they asked for my credit card for payment. I had to explain to them that we have already paid thru Agoda. The sales manager came and sorted things out. Breakfast is very limited. It is supposed from 6:30 to 9:30am. When we arrived at 9:00am, half of the food were gone and the staff had no intention to replenish.
They couldn't find our booking when we arrived. Then they asked for my credit card for payment. I had to explain to them that we have already paid thru Agoda. The sales manager came and sorted things out. Breakfast is very limited. It is supposed from 6:30 to 9:30am. When we arrived at 9:00am, half of the food were gone and the staff had no intention to replenish.
Very spacious room
6.0/10分
Right by the lake
By Katherine S.2012年04月02日
When we checked-in, they didn't have our booking. The staff who handled the Internet booking left the company. We had to wait for the sales manager to sort things out. They wanted to charge us after our stay, so we had to show our payment record. The breakfast is very limited and not appealing. It was to be served from 6:30am to 9:30am. By 9:10am, there's not much food left. Otherwise, the room is clean. Although, it shows some wear and tear, the room is by the lake and has a very nice view.
When we checked-in, they didn't have our booking. The staff who handled the Internet booking left the company. We had to wait for the sales manager to sort things out. They wanted to charge us after our stay, so we had to show our payment record. The breakfast is very limited and not appealing. It was to be served from 6:30am to 9:30am. By 9:10am, there's not much food left. Otherwise, the room is clean. Although, it shows some wear and tear, the room is by the lake and has a very nice view.
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