This hotel is a waste of money, if you stay in this hotel you will continuously be aggravated. Ecafe restaurant ran out of burgers on the first nights stay, I decided to go for an early dinner. No waiter brought me a menu. After 10 min, I had to get up and get it myself. Decided to leave and go to the Chinese restaurant for steak and rice, the steak arrived raw after I requested well done. Assistance manger arrived with vouchers for beers at the German Bar. I don’t drink. The health centre staff does not understand English when I ask for a towel and when I ask were the business centre is they can’t tell me where it is. They did understand what I was asking but they had no clue where it was. 2nd night at the Ecafe restaurant met up with clients and they brought my client the wrong pizza, there was no urgency to replace the correct pizza! Waited one and a half hours and finally brought the pizza. Package arrived for me from my supplier, I did not receive notice from reception staff that there was a parcel waiting for me. Trust me I have travelled to China on business for 8 years I would rather stay in a 3 star dump than get service like this! Ran into an American couple they check out early they could not handle the bad service, at Ecafe restaurant they brought the dessert before the main meal.
This hotel is a waste of money, if you stay in this hotel you will continuously be aggravated. Ecafe restaurant ran out of burgers on the first nights stay, I decided to go for an early dinner. No waiter brought me a menu. After 10 min, I had to get up and get it myself. Decided to leave and go to the Chinese restaurant for steak and rice, the steak arrived raw after I requested well done. Assistance manger arrived with vouchers for beers at the German Bar. I don’t drink. The health centre staff does not understand English when I ask for a towel and when I ask were the business centre is they can’t tell me where it is. They did understand what I was asking but they had no clue where it was. 2nd night at the Ecafe restaurant met up with clients and they brought my client the wrong pizza, there was no urgency to replace the correct pizza! Waited one and a half hours and finally brought the pizza. Package arrived for me from my supplier, I did not receive notice from reception staff that there was a parcel waiting for me. Trust me I have travelled to China on business for 8 years I would rather stay in a 3 star dump than get service like this! Ran into an American couple they check out early they could not handle the bad service, at Ecafe restaurant they brought the dessert before the main meal.
elegant hotel but far from city
8.7/10分
the room is big and nicely furnished
By Alfonso T.2012年10月26日
It's very quiet if you need to get away from the crowd.
It's very quiet if you need to get away from the crowd.
Great Location
9.7/10分
Good Staf
By Sheikh I.2012年06月28日
Great Location,Great Hotel, Great Room. Excellent Staf, Big Size Room
Great Location,Great Hotel, Great Room. Excellent Staf, Big Size Room
最新住宿点评