Great Location, near West Lake. Friendly and Cheerful Staff
By William T.2012年10月20日
Hotel under renovation with registration counter at Level 8 - however only a Chinese language sign available. First room given had a faulty safety box, and hotel unable to provide safety box at reception - so a different room. Next room had a working safety box - but faulty air conditioning - can only heat. Realized only after we got back from sightseeing, fortunately with window open was OK. Location is great, near West Lake and great shopping and eating places. Staff friendly and helpful to suggest eating and sightseeing spots.
Hotel under renovation with registration counter at Level 8 - however only a Chinese language sign available. First room given had a faulty safety box, and hotel unable to provide safety box at reception - so a different room. Next room had a working safety box - but faulty air conditioning - can only heat. Realized only after we got back from sightseeing, fortunately with window open was OK. Location is great, near West Lake and great shopping and eating places. Staff friendly and helpful to suggest eating and sightseeing spots.
Terrible Hotel
3.0/10分
Good Location
By Carol N.2012年10月18日
The room was small, stuffy, hallways worn and dirty- I doubt I'll ever get a refund but we left after one night and found a terrific hotel one block away- about 20% more expensive and 500% better.
The room was small, stuffy, hallways worn and dirty- I doubt I'll ever get a refund but we left after one night and found a terrific hotel one block away- about 20% more expensive and 500% better.
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