Hotel staff very poor knowledge about their location surrounding. Need to pay for the gym which information provided is free facilities. Ask for transfer to airport, the staff wanted us to pay RMB 500 where I refuse to pay and get a cab myself, I pay only RMB 115 to reach airport on Taxi meter charge. Very bad impression to treat their own hotel guest like fool.
Hotel staff very poor knowledge about their location surrounding. Need to pay for the gym which information provided is free facilities. Ask for transfer to airport, the staff wanted us to pay RMB 500 where I refuse to pay and get a cab myself, I pay only RMB 115 to reach airport on Taxi meter charge. Very bad impression to treat their own hotel guest like fool.
Good location but poor service
4.7/10分
Nothing.
By Lim Y.2012年10月12日
Hotel do not have good knowledge of surrounding, need help they also unable to help and push around. On the internet posted there are free gym facilities, but actual you must pay to use. Internet wifi very weak. Room are ok but for the price I paid, it nothing great about it. Overall service level very bad.
Hotel do not have good knowledge of surrounding, need help they also unable to help and push around. On the internet posted there are free gym facilities, but actual you must pay to use. Internet wifi very weak. Room are ok but for the price I paid, it nothing great about it. Overall service level very bad.
Nice location
10.0/10分
best place
By Shah A.2012年08月30日
We have returned to this hotel every time we visit Guangzhou because i'm so impressed with the hotel's attention to detail. The staff treat us well and make us feel comfortable. The room continue to be upgraded and we loved the Executive suite with King Bed. The bed was very comfortable. Value for money. Easy access to other destinations. Had no problems during our stay. Staff could speak English
We have returned to this hotel every time we visit Guangzhou because i'm so impressed with the hotel's attention to detail. The staff treat us well and make us feel comfortable. The room continue to be upgraded and we loved the Executive suite with King Bed. The bed was very comfortable. Value for money. Easy access to other destinations. Had no problems during our stay. Staff could speak English
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