There was a mixup with the advertising. Agoda had posted a picture of the room that was not the Deluxe King Bed rate. When the porter took me to the room, it was more like a motel room and nothing like the picture on Agoda's website. Apparently they had asked Agoda to rectify this 2 weeks prior. I did explain that this is what I expected and to take it up with Agoda. The manager was called and with a little persuation upgraded my booking to a comparable suite displayed in the advertisement. Breakfast is expensive, but outside eating places are about 5 minutes walk away. The biggest problem was that taxis were difficult to get and the porters are helpful, and sometimes it took 30 minutes to hail a taxi. When it rained it was almost impossible.
There was a mixup with the advertising. Agoda had posted a picture of the room that was not the Deluxe King Bed rate. When the porter took me to the room, it was more like a motel room and nothing like the picture on Agoda's website. Apparently they had asked Agoda to rectify this 2 weeks prior. I did explain that this is what I expected and to take it up with Agoda. The manager was called and with a little persuation upgraded my booking to a comparable suite displayed in the advertisement. Breakfast is expensive, but outside eating places are about 5 minutes walk away. The biggest problem was that taxis were difficult to get and the porters are helpful, and sometimes it took 30 minutes to hail a taxi. When it rained it was almost impossible.
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